{"id":136,"date":"2026-04-12T13:18:25","date_gmt":"2026-04-12T05:18:25","guid":{"rendered":"https:\/\/www.lornecollective.com\/?page_id=136"},"modified":"2026-04-29T18:01:10","modified_gmt":"2026-04-29T10:01:10","slug":"general-sales-terms","status":"publish","type":"page","link":"https:\/\/www.lornecollective.com\/?page_id=136","title":{"rendered":"General Sales Terms"},"content":{"rendered":"\n
    \n
  1. I. General Terms of Sale<\/li>\n\n\n\n
  2. Scope of Application<\/li>\n\n\n\n
  3. 1.1 These General Terms of Sale (hereinafter referred to as “these Terms”) apply to transactions between this website and any buyer involving the sale of personal care products, the provision of brand management and operation, gift customization, retail supply chain, and related products and services (hereinafter referred to as “Products and Services”).<\/li>\n\n\n\n
  4. 1.2 By placing an order or accepting a quotation through this website, the buyer unconditionally accepts these Terms. Any other terms or conditions proposed by the buyer shall not apply unless expressly agreed to in writing by this website in advance.<\/li>\n\n\n\n
  5. 1.3 In the event of any conflict between these Terms and a specific purchase order or framework agreement signed by both parties, the specific written agreement shall prevail, provided that such agreement does not violate any mandatory provisions of applicable law.<\/li>\n\n\n\n
  6. 1.4 This website’s business covers six continents (Asia, Europe, Africa, North America, South America, and Oceania). If the buyer’s country or region already has a local affiliate or authorized agent of this website, the specific transaction terms shall be subject to a separate written agreement signed between that local entity and the buyer. These Terms serve as a general reference, with local agreements taking precedence.<\/li>\n\n\n\n
  7. 1.5 These Terms were formulated with reference to the laws, regulations, and business practices of major global markets. If any provision of these Terms is inconsistent with the mandatory laws of the Buyer’s location, a separate written agreement between the parties shall prevail.<\/li>\n\n\n\n
  8. Products, Specifications, and Prices<\/li>\n\n\n\n
  9. 2.1 The name, specifications, packaging, and unit price of the products and services shall be subject to the latest quotation on this website or the purchase order\/price list confirmed by both parties.<\/li>\n\n\n\n
  10. 2.2 This website can provide customized products (including formula adjustments, label design, packaging requirements, test reports, etc.) and brand management and operation solutions according to the regulations and standards of the Buyer’s target country or region. Such customized services can only be implemented after the specific content, quantity, regulations and standards, and any additional costs are confirmed in writing by both parties.<\/li>\n\n\n\n
  11. 2.3 All quotations are based on delivery of products to the Buyer’s designated warehouse (default application of DAP \u2013 Free to Destination) under Incoterms 2020, unless otherwise agreed in writing by both parties. This website is responsible for arranging transportation and bearing the freight and risk to the designated destination, while the Buyer is responsible for import customs clearance and payment of any import duties and taxes.<\/li>\n\n\n\n
  12. 2.4 This website reserves the right to adjust prices due to changes in raw material costs, exchange rates, regulations, or customized requirements. Confirmed orders will be executed at the original price. 3. Order Confirmation<\/li>\n\n\n\n
  13. 3.1 The Buyer shall issue an order in writing, specifying the products\/services, quantity, specifications, delivery date, buyer’s warehouse address, and any special regulatory requirements.<\/li>\n\n\n\n
  14. 3.2 This website will confirm acceptance of the order within 24 hours of receipt, in a manner agreed upon by both parties. For customized services, feasibility and estimated additional time and costs will also be confirmed.<\/li>\n\n\n\n
  15. 3.3 Orders not confirmed by this website within 24 hours are not valid.<\/li>\n\n\n\n
  16. Delivery and Risk Transfer<\/li>\n\n\n\n
  17. 4.1 Delivery shall be performed in accordance with the terms of the 2020 edition of Incoterms agreed upon by both parties. Unless otherwise agreed, DAP (Delivery at the Buyer’s designated warehouse) shall be the default.<\/li>\n\n\n\n
  18. 4.2 This website shall deliver the products to the buyer’s designated warehouse on the confirmed delivery date. For late delivery, a penalty of 0.05% of the order amount shall be paid to the buyer for each day of delay, but not exceeding 8% of the order amount.<\/li>\n\n\n\n
  19. 4.3 The risk of loss or damage to the products transfers to the buyer when the goods are placed in the buyer’s designated warehouse and available for the buyer’s disposal. Ownership of the products remains with this website until the buyer has paid in full.<\/li>\n\n\n\n
  20. 4.4 This website is responsible for the actions of the carrier, but the buyer shall cooperate in providing the necessary import documentation.<\/li>\n\n\n\n
  21. Inspection and Quality Assurance<\/li>\n\n\n\n
  22. 5.1 The buyer shall complete a preliminary inspection of the quantity and appearance of the goods within 7 working days of receipt. Hidden quality defects may be raised in writing within 30 days of delivery. Failure to raise defects within this period shall be deemed as acceptance of the product.<\/li>\n\n\n\n
  23. 5.2 Product quality shall be based on the factory inspection report and the regulatory standards confirmed by both parties. For products customized according to the regulations of specific countries or regions, corresponding compliance inspection reports or documents shall be provided.<\/li>\n\n\n\n
  24. 5.3 The remaining shelf life of the delivered products shall not be less than 70% of the total shelf life (or a percentage otherwise agreed upon by both parties).<\/li>\n\n\n\n
  25. 5.4 This website shall not be liable for quality problems caused by improper storage, improper use, resale, or modification of the products by the buyer.<\/li>\n\n\n\n
  26. Payment Terms<\/li>\n\n\n\n
  27. 6.1 Payment method shall be based on the purchase order or written confirmation by both parties.<\/li>\n\n\n\n
  28. 6.2 All payments shall be made in the currency stated on the invoice. Additional costs for customized services will be listed separately and settled in the order.<\/li>\n\n\n\n
  29. 6.3 For each day of delay in payment by the buyer, a penalty of 0.05% of the outstanding amount will be charged (maximum not exceeding 8% of the order amount). If the delay exceeds 30 days, this website reserves the right to suspend the fulfillment of undelivered orders or terminate the contract.<\/li>\n\n\n\n
  30. Compliance Responsibility<\/li>\n\n\n\n
  31. 7.1 This website is responsible for the compliance and export of products in the country of production and may provide products that meet the regulations and standards of the buyer’s target country or region upon the buyer’s request, provided that the buyer has confirmed the specific quantity and relevant requirements in writing.<\/li>\n\n\n\n
  32. 7.2 The buyer is responsible for the ultimate compliance obligations of the products in the country or region of import and sale, including but not limited to product registration, label translation, local testing, and post-market surveillance.<\/li>\n\n\n\n
  33. 7.3 Both parties undertake to comply with all applicable anti-corruption, export control, and sanctions laws and regulations.<\/li>\n\n\n\n
  34. 7.4 The buyer shall ensure that its procurement activities do not violate any international trade sanctions or embargoes.<\/li>\n\n\n\n
  35. Intellectual Property and Confidentiality<\/li>\n\n\n\n
  36. 8.1 This website retains all intellectual property rights related to product formulas, processes, customization options, packaging designs, and any proprietary technologies. The buyer only obtains the limited rights necessary for using the products.<\/li>\n\n\n\n
  37. 8.2 The buyer shall not reverse engineer, copy, or imitate the products.<\/li>\n\n\n\n
  38. 8.3 Both parties shall be obligated to maintain the confidentiality of trade secrets (including but not limited to prices, customer information, and technical data) obtained during the cooperation, for a period of 5 years from the termination of this contract.<\/li>\n\n\n\n
  39. Limitation of Liability<\/li>\n\n\n\n
  40. 9.1 This website shall not be liable for any indirect losses (including loss of profits, loss of goodwill, business interruption, etc.). The cumulative liability of this website under any order shall not exceed the amount of that order.<\/li>\n\n\n\n
  41. 9.2 Neither party shall be liable for failure to perform due to force majeure (including but not limited to natural disasters, war, strikes, government actions, epidemics, etc.). If force majeure lasts for more than 30 days, either party may terminate the unperformed portion of the contract.<\/li>\n\n\n\n
  42. 9.3 This website shall not be liable for defects caused by specifications, designs, or instructions provided by the buyer.<\/li>\n\n\n\n
  43. Breach of Contract and Termination<\/li>\n\n\n\n
  44. 10.1 In the event of a serious breach by one party, the non-breaching party may require rectification within a specified period; if rectification is not made within the specified period, the non-breaching party may terminate the contract and claim compensation for direct losses.<\/li>\n\n\n\n
  45. 10.2 If the Buyer becomes bankrupt, liquidated, suffers a serious breach of contract, or violates compliance obligations, this website has the right to immediately terminate the cooperation and pursue outstanding payments.<\/li>\n\n\n\n
  46. 10.3 Termination of this contract shall not affect any rights and obligations arising prior to termination.<\/li>\n\n\n\n
  47. Applicable Law and Dispute Resolution<\/li>\n\n\n\n
  48. 11.1 These Terms and Conditions shall be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. If the Buyer has a local affiliate or agent in its country or region and both parties have signed a local agreement, the applicable law stipulated in that local agreement shall prevail.<\/li>\n\n\n\n
  49. 11.2 Any dispute arising from these Terms and Conditions shall be settled amicably through negotiation between the parties; if negotiation fails, the dispute shall be submitted to arbitration for arbitration at the arbitration institution and place of arbitration designated in writing by both parties in the specific purchase order or framework contract. If the parties have not specified otherwise in this Contract, either party may submit the dispute to the Hong Kong International Arbitration Centre (HKIAC) for arbitration in accordance with its then-effective arbitration rules, with the place of arbitration being Hong Kong.<\/li>\n\n\n\n
  50. Miscellaneous<\/li>\n\n\n\n
  51. 12.1 This website reserves the right to update these Terms from time to time, and the updated Terms will be published on this website. The Buyer’s continued ordering constitutes acceptance of the new version.<\/li>\n\n\n\n
  52. 12.2 The headings in these Terms are for convenience only and do not affect interpretation.<\/li>\n\n\n\n
  53. 12.3 If any part of these Terms is held to be invalid or unenforceable, the remaining parts shall remain in full force and effect.<\/li>\n\n\n\n
  54. 12.4 Any matters not covered herein may be agreed upon by the parties through a supplementary agreement.<\/li>\n<\/ol>\n\n\n\n
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